HOME PRO’SHome systems · Repairs and replacements
Plumbing repairs and replacements
Leaks, blocked drains, a broken line or a hot water tank on its way out. Tell us what you're seeing, and we'll explain what's needed before any work starts.
Who it’s for: Homeowners with a leak, a drain problem, a fixture or water heater to replace, or plumbing that's part of a larger project.
Contact Helios to confirm availability for your address and project.
When to call
Common reasons people contact us
Leaks
Drips under sinks, around toilets, or stains on ceilings below a bathroom.
Slow or blocked drains
Sinks, tubs or showers that drain slowly or back up.
Fixture replacement
Faucets, toilets or other fixtures that are worn out or being updated.
Water heater trouble
Not enough hot water, rust-colored water, or a leaking tank.
What’s included
The work we do
Your estimate always lists exactly what’s included for your job.
Kitchen and bathroom plumbing repairs only. We don't do kitchen or bathroom remodeling.
- Kitchen and bathroom plumbing repairs
- Blocked drains
- Sewer lines
- Broken water lines
- Valves
- Hot water tanks and water tanks
Process
How we scope a plumbing job
Tell us what you see
Where the problem is, how long it's been happening, and photos if possible.
Assessment
We check the fixture, the visible pipes and the shutoff valves.
Scope and estimate
What needs doing, whether walls or floors must be opened, and the price.
Work and test
Repair or install, then a check for leaks with the water back on.
If water is actively leaking, shut off the nearest valve or the main water shutoff first, then call.
Before we arrive
- Know where your main water shutoff is
- Clear the cabinet under the sink or the area around the fixture
- Take photos of the problem and any labels on the water heater
- Tell us if water will need to stay on for anyone at home
When the work is done
We test the work with water on, clean up the area, and explain anything to keep an eye on.
Photos and paperwork from the job are kept with your job record.
Cost and timing
What affects your price
We don’t post prices, because two houses on the same street can need very different work. Your estimate is built from these factors.
Access
Pipes inside finished walls or ceilings take more work to reach.
Age of the plumbing
Older pipes and valves can need replacing alongside the original repair.
Fixtures and parts
The fixture you choose, and whether parts are in stock.
Permits
Some plumbing work requires permits and inspection.
Timing
Many repairs are a single visit. Replacements depend on fixture and part availability.
Where it’s available
Plumbing coverage
Western Pennsylvania
Coverage can differ by service. Enter your ZIP code in the request form and we’ll confirm. See all service areas.
Questions
Common plumbing questions
Do you handle emergencies?
After-hours availability hasn't been confirmed yet. Shut off the water and call during office hours.
Will you have to open the wall?
Sometimes. We'll tell you in the estimate if walls or ceilings need to be opened and who repairs them afterward.
Is Helios licensed for plumbing?
License details will be listed here once confirmed.
Related services: HVAC · Electrical
Plan your project
Plumbing across Western Pennsylvania
Choose your region for local planning considerations and county details. Confirm this service for your ZIP code before arranging work.